Return Policy

At Honest Tech Services LLC, we strive to ensure our customers are satisfied with their purchases and services. Please review our return policy below:

  1. Standard Return Period:

    • Returns are accepted within 14 days of the purchase date unless otherwise stated in the item description or by the technician at the time of sale/installation.

  2. Items Not Eligible for Return:

    • Chemicals

    • Custom-built or customized equipment/computers

    • Software

  3. Return Process:

    • To initiate a return, please contact our customer service team within the 14-day return period.

    • The item must be in its original condition, including all accessories and packaging.

    • Proof of purchase is required for all returns.

Warranty Policy

Honest Tech Services LLC is committed to assisting our customers with warranty claims when possible. Please note the following:

  1. 1-Year Limited Warranty:

    • We provide a 1-year limited warranty on products custom-built by Honest Tech Services LLC. This warranty covers defects in materials and workmanship under normal use.

  2. Manufacturer Warranties:

    • For items covered by a manufacturer's warranty, we will assist in facilitating the warranty claim process if permitted by the manufacturer.

  3. Warranty Support:

    • Please contact our customer service team with any warranty-related inquiries. We will provide guidance and support based on the warranty terms and conditions.

Contact Us

For any questions or to initiate a return or warranty claim, please reach out to our customer service team at:

  • Phone: 1 (707) 273-7900

  • Email: support@honesttech.live

Thank you for choosing Honest Tech Services LLC. We appreciate your business and are dedicated to providing you with the best possible service.