Privacy Policy

1. Introduction 

At Honest Tech Services ("we," "us," or "our"), we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy details how we collect, use, disclose, and secure your data when you interact with our website or use our managed services. By accessing or using our services, you agree to this Privacy Policy. 

2. Information We Collect 

We collect the following categories of information: 

  • Personal Information: Includes details such as your name, email address, phone number, company information, or other identifiers you provide when you interact with our services, including subscribing to our newsletter or contacting us for support. 

  • Service Data: When delivering services like technical support, data recovery, or consulting, we may collect data necessary to fulfill the service. In data recovery, for instance, we verify the integrity of the data without accessing its content. 

  • Analytics Data: We use analytics tools to gather data on how you interact with our website, including IP addresses, browser types, device information, pages visited, and visit timestamps. 

  • Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your browsing experience. These technologies collect information about your interaction with our website and may include session data, preferences, and authentication. 

2.1 Consent and Withdrawal  

By using our services, you consent to our collection and use of your personal information. You may withdraw consent at any time by contacting privacy@honesttechservices.com. 

 

3. How We Use Your Information 

We use the information collected for the following purposes: 

  • Service Delivery: To provide, manage, and improve our services based on user needs, ensuring the highest service quality. 

  • Communication: To send service-related updates, respond to inquiries, and share newsletters with users who have opted in. 

  • Website Optimization: To improve user experience, evaluate website performance, and ensure seamless technical functionality. 

  • Legal Compliance: To comply with legal requirements, enforce our terms of service, or protect our rights and property. 

4. Data Sharing and Disclosure 

Your information is treated with utmost confidentiality. We do not sell, trade, or rent your personal information. We may share your information under the following circumstances: 

  • With Your Consent: If you have given explicit permission. 

  • Service Providers and Partners: We share data with trusted third-party service providers, technology vendors, and security solution providers necessary for delivering our managed services. These providers operate under confidentiality agreements and use your information solely to perform services on our behalf. 

  • Legal Requirements: In response to lawful requests by public authorities, including compliance with national security or law enforcement requirements. 

  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred. Notice will be provided, and your data will remain protected under this policy.  

5. International Data Transfers 

Your information may be transferred internationally. We ensure compliance with applicable laws for data protection during transfers. 

6. Data Security 

We implement comprehensive security measures: 

  • Encryption: Industry-standard encryption (e.g., SSL) for data transmission and storage. 

  • Access Controls: Restricted data access to authorized personnel only. 

  • Monitoring and Auditing: Regular monitoring and security audits to maintain data integrity. 

  • Incident Response: Prompt notification within 72 hours of data breaches, detailing mitigation steps. 

7. Data Retention 

We retain personal information only as necessary or as legally required. Once no longer needed, data is securely disposed of. 

8. Your Rights 

You have the right to: 

  • Access: Request access to personal information we hold. 

  • Correction: Correct inaccuracies in your data. 

  • Deletion: Request deletion of your personal information. 

  • Restrict Processing: Limit how we use your data. 

  • Data Portability: Request a copy of your data in a structured, commonly used, machine-readable format. 

Contact us at privacy@honesttechservices.com to exercise these rights. 

9. California Privacy Rights (CCPA/CPRA) 

California residents have rights under CCPA, including: 

  • Knowing personal data collected. 

  • Requesting data deletion. 

  • Opting out of sale or sharing (we do not sell your data). 

  • Non-discrimination for exercising rights. 

Contact privacy@honesttechservices.com to exercise these rights. 

10. Cookies and Do Not Track Signals 

We use cookies to enhance your experience. Our website does not respond to "Do Not Track" signals. 

11. Automated Decision Making 

We do not engage in automated decision-making or profiling that significantly affects you. 

12. Children's Privacy 

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. 

13. Third-Party Links 

Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies. 

14. Changes to This Policy 

We may periodically update this policy. Changes will be communicated via email and on our website. Continued use of our services indicates acceptance of the updated policy. 

15. Contact Information 

For privacy concerns or questions, contact us at: 

Email: privacy@honesttechservices.com or Support@mc.HonestTechServices.com

Phone: +1 (707) 440-3438 

Last Updated: March 15, 2025